Weir's Furniture
    Dallas Store currently undergoing Redevelopment

    Pick Up & Delivery

    Exceptional Service Is A Promise We Deliver On

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    At Weir’s, we offer professional delivery services throughout the Dallas/Fort Worth metroplex.  And our delivery service is company owned, not outsourced, so every delivery person is a Weir’s employee.  Why is this important?  It means that we have a vested interest in making absolutely certain your new purchase arrives in excellent condition.

     

    Our Delivery Process

    Prior to delivery, we remove each item from its factory packing for inspection and assembly.  Once ready, your purchase is carefully padded, loaded into our delivery truck and properly secured to minimize the risk of any damage. 

    COVID-safe:  Our delivery team will be wearing masks for the safety of all.

     

    Mattress Deliveries

    Customers who purchase a mattress or mattress and box spring set for $999 or more before taxes, enjoy COMPLEMENTARY delivery within our standard delivery areas and REDUCED delivery to select areas outside of our standard delivery areas. Excludes as-is, sanitized, discontinued and Outlet bedding.

     

    White Glove Basic Delivery

    We are committed to providing excellent service to all our customers.  Our White Glove Basic Delivery provides the below services for a price of $99 to our standard delivery areas. 

    • Pre-inspection and delivery by Weir’s employees (mattresses not included)
    • Scheduled 2 days in advance with 2-hour delivery time frame
    • Delivery day call ahead if asked (example:  45 minutes prior)
    • Item for item set-up (we will move a comparable item to/from the same location); except rugs and hanging items
    • Removal of old mattress with delivery of new mattress (PM deliveries only) if requested
    • 1 Year Product Warranty
    • In-Home Service for 60 days
    • 1st & 2nd story stair delivery ($25 for each additional story)

     

    White Glove Premium Delivery

    Our White Glove Premium delivery includes all of the White Glove Basic Delivery services, plus the additional services stated below for a price of $149 to our standard delivery areas.

    • 3+ stories stair delivery
    • Preferred AM/PM Delivery time requests in our standard delivery areas
    • Complimentary rotation of all mattresses at time of delivery
    • In-Home Service for 1 year

     

    Days & Times

    • We offer standard delivery service throughout the Dallas/Ft. Worth area.  Standard deliveries are made Tuesday through Saturday.
    • Deliveries to select areas outside of our standard delivery areas are made only on select days for an additional charge, depending upon the distance from the Weir’s store or distribution center.
    • All items that have been marked down must be picked up or delivered with 10 days of purchase.
    • Request for a specific AM or PM delivery can be accommodated with an upgrade to the White Glove Premium delivery.

     

    Deliveries above the Third Floor

    If an elevator is not available, and delivery must be made above the third floor, an additional fee of $25 per floor will be collected prior to delivery.

     

    Preparing for Delivery

    Please help us ensure a smooth delivery by doing the following:

    • At the time of purchase, please confirm that we have the correct delivery address, phone numbers and any special instructions. We will attempt to contact you two days prior to our selected delivery date.  Our delivery teams are not equipped to process credit cards, so please clear any unpaid balances with your sales associate prior to your delivery day.
    • On the delivery date, clear a path by removing any small items that may obstruct the carriage of your new purchase.  Our delivery team will gladly move item-for-item pieces.  For example, if we deliver a new mattress set, we will move the old set to your garage or another room.  Please remove all linens from your old set and prepare the area.
    • If the delivery involves electronic or audio equipment, our team can place unplugged electronics or home theater equipment into a new cabinet, but we will not attempt to rewire your electronics.  Our delivery team will ask you to sign a waiver/release form prior to handling your electronics.

     

    Returning Delivered Items

    • If returns of delivered items are needed, a return pick-up fee will be applied

     

    See our Return Policy for additional details >